Hosted on Amazon Web Services (AWS) in a Virtual Private Cloud (VPC) environment
Fully redundant clusters across multiple availability zones to ensure fail-safe operations
Horizontal scalability of the application and AWS infrastructure ensures that there is always capacity to address any spike in usage
Free from dealing with hardware or software upgrades
Data export APIs enable analytics using third party Business Intelligence tools
Modern Web & Mobile Technology
Built on Java using Spring framework
HTML5/CSS3 based single-page application using Backbone.js
Fully Responsive Web design to support browsers on all screen sizes
Mobile apps for iOS and Android
Multiple layers of firewall to ensure that all connections to the application is fully authenticated and secure
All connections from users to the hosted service are over secure https connection
Sensitive and personally identifiable data is encrypted using AES-256
Role based access to ensure that access to any learning data is strictly on an as needed basis
Privacy & Compliance
Users are always are in control of their data and who gets to see them
User Profile on the platform that is created by the user ensures that others can get to know them quickly. Privacy settings and profile editor allows user to control the amount of detail and who gets to see their profile.
For academic institutions, we strictly follow the guidelines of FERPA to ensure that student’s privacy is fully protected. Only school staff and advisors personally invited by the student gets to see student’s long term objectives and progress.
Integration & Platform Extensibility
Ability to bulk import users from identity management systems or directory services. Single Sign On integration using SAML 2.0
LRM views can be customized to also include data from external systems that support REST APIs like SIS or CRM so that staff users have all the data they need to make decisions and help a student in one place.
Allow students to also include academic courses in their list of goals and track their overall progress in one place by integrating with your LMS
Backup & Recovery
Fidelis works with Amazon to deliver secured, scalable and durable storage for our customers. Fidelis data is backed up redundantly each day and restore tests are done frequently to ensure the integrity of the backed up data. In case of emergency or disaster, data is recovered from Amazon servers or from an off-site backup.